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 Returns

#### Right of withdrawal

Consumers who have concluded a contract at a distance have the right to withdraw from the contract within 14 calendar days without stating a reason and without incurring costs (except as specified in the following paragraphs). To meet the deadline, it is sufficient to send the statement before its expiration. The declaration of withdrawal can be submitted:

- In writing to the address: Hryniewicze Street 16/1 15-378 Bialystok, Poland
- In electronic form to the e-mail address: contact@boullearminius.com

#### Product Returns

Return of the product may be made to the address: Hryniewicze 16/1 street 15-378 Białystok, Poland. A sample withdrawal form can be found in Appendix No. 2 to the Consumer Rights Act and in section 13 of the regulations of our store. Use of the form is not mandatory.

#### Terms and Principles

- The period for withdrawal from the contract begins from the moment the consumer or a third party other than the carrier designated by the consumer takes possession of the product.
- In the event of withdrawal from the contract, the contract is considered not concluded.
- The consumer must return the product no later than 14 days from the day on which he withdrew from the contract. To meet the deadline it is sufficient to return the product before its expiration.
- The consumer is liable for any diminution in the value of the product resulting from use beyond what is necessary to ascertain the nature, characteristics and functioning of the product.

#### Return of Payment

- The seller is obliged to immediately, no later than 14 days from the date of receipt of the consumer's statement of withdrawal from the contract, return all payments made by the consumer, including the cost of delivering the product (except for additional costs resulting from the delivery method chosen by the consumer other than the cheapest ordinary delivery method available in the store).
- The payment is returned using the same method of payment used by the consumer, unless the consumer has agreed to another way of return that does not involve any costs for him.
- The seller may withhold reimbursement until it receives the product back or the consumer provides proof of return.

#### Cost of Return.

- The consumer shall bear the direct costs of returning the product.
- If you choose a delivery method other than the cheapest ordinary delivery method available in the store, the seller is not obliged to reimburse the additional costs incurred by the consumer.

#### Exceptions to the right of withdrawal

The consumer has no right of withdrawal with respect to contracts, among others:

- for the provision of services that were fully performed with the express consent of the consumer,
- In which the price or remuneration depends on fluctuations in the financial market,
- for the delivery of non-refabricated products made to the consumer's specifications,
- for the delivery of products that spoil quickly or have a short shelf life,
- o delivery of products delivered in sealed packaging, which once opened cannot be returned for health or hygiene reasons.

These regulations apply to contracts entered into as of January 1, 2021, including when the contract is not of a professional nature for a sole proprietor.

 

  1.  MODEL WITHDRAWAL FORM

(APPENDIX NUMBER 2 OF THE CONSUMER RIGHTS ACT)

 

 Model withdrawal form

(This form must be completed and returned only if you wish to withdraw from the contract)

- Address:

X

[address].
[email protected].

- I/We(*) hereby inform(*) of my/our withdrawal from the contract for the sale of the following goods(*) the contract for the supply of the following goods(*) the contract for the performance of the following goods(*)/for the provision of the following service(*).

 

- Date of contract(*)/acceptance(*)

- Name of consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only if the form is sent on paper)

- Date

(*) Delete as necessary.